Forum: Another White Page!

 

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whichedge
3597 days ago
Hi

I have installed AWStats successfully, and followed the install documentation to install JAWStats however when I navigate to the index.php all I get is a plain white page. I have read the other threads, where this problem has occurred and none of the solutions there seem to work.

Below is my config file:
"/AWStats/data/",
'statsname" => "awstats[MM][YYYY].website6753.txt"
"updatepath" => "/AWStats/wwwroot/cgi-bin/",
"siteurl" => "http://www.mybettingportfolio.co.uk",
"sitename" => "My Betting Portfolio",
"theme" => "default",
"fadespeed" => 250,
"password" => "xxxxxxx",
"includes" => "",
"language" => "en-gb"
);



?>

I have run phpinfo() from the site so I know that php is installed correctly.

The blank white page has no code at all when you 'view page source'.

The only other thing that I can think of, and I don't know if it's related, is that for some reason AWStats will only load into the browser if I use the admin username/password the ftp username/password for the site returns an access denied error. I don't know if this is the problem and I don't know how to sort out this problem. As the ftp user has full rights to the whole of the web folder. I assume that I have to configure the permissions on a folder that is not contained in the web folder to allow the ftp user read/write/execute rights.

Any help would be welcomed as I have been trying to sort this out for 2 days now, and I don't have much hair left!!! ;o)

If it's any help the site is on a server to which I have remote desktop access. The server is Window 2008 with plesk installed.
whichedge
3597 days ago
"/AWStats/data/",
'statsname" => "awstats[MM][YYYY].website6753.txt"
"updatepath" => "/AWStats/wwwroot/cgi-bin/",
"siteurl" => "http://www.mybettingportfolio.co.uk",
"sitename" => "My Betting Portfolio",
"theme" => "default",
"fadespeed" => 250,
"password" => "Gr33nman",
"includes" => "",
"language" => "en-gb"
);



?>

For some reason half of the config file was lost so here it is again.
Cheers
whichedge
3597 days ago
Not sure what's happening here lets try again.

// core config parameters
$sDefaultLanguage = "en-gb";
$sConfigDefaultView = "thismonth.all";
$bConfigChangeSites = true;
$bConfigUpdateSites = true;
$sUpdateSiteFilename = "xml_update.php";

// individual site configuration
$aConfig["website6753"] = array(
"statspath" => "/AWStats/data/",
'statsname" => "awstats[MM][YYYY].website6753.txt"
"updatepath" => "/AWStats/wwwroot/cgi-bin/",
"siteurl" => "http://www.mybettingportfolio.co.uk",
"sitename" => "My Betting Portfolio",
"theme" => "default",
"fadespeed" => 250,
"password" => "Gr33nman",
"includes" => "",
"language" => "en-gb"
);

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