Forum: blank white page

 

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happyman
3597 days ago
I install jawstats0.7 in centos5.2, awstats is working correct. when I misktake config.php,jawstats will tell me the error messages. if I configure the correct config.php, jawstats show me the blank white page. somebody can help me?
happyman
3597 days ago
anybody can help me?
joncombe
3597 days ago
Hi Happyman,

can you show us the contents of your config.php file, please.
happyman
3597 days ago
<?php

// core config parameters
$sDefaultLanguage = "zh-cn";
$sConfigDefaultView = "thismonth.all";
$bConfigChangeSites = true;
$bConfigUpdateSites = true;
$sUpdateSiteFilename = "xml_update.php";

// individual site configuration
$aConfig["www"] = array(
"statspath" => "/opt/awstats/data/",
"updatepath" => "/opt/awstats/wwwroot/cgi-bin/",
"siteurl" => "http://www.xxx.com",
"sitename" => "",
"theme" => "default",
"fadespeed" => 250,
"password" => "",
"includes" => "",
"language" => "zh-cn"
);

$aConfig["site2"] = array(
"statspath" => "/path/to/data/",
"updatepath" => "/path/to/awstats.pl/",
"siteurl" => "http://www.my-2nd-domain.com",
"sitename" => "",
"theme" => "default",
"fadespeed" => 250,
"password" => "my-2nd-password",
"includes" => "",
"language" => "en-gb"
);

?>
joncombe
3597 days ago
Sorry about the cut'n'paste problem, Happyman.

1) Are you sure you have AWStats data files in your /opt/awstats/data/ directory?

2) What is the naming format of the files?

3) How big are those files? (If they're huge, see http://www.jawstats.com/community/thread32)
happyman
3597 days ago
1) yes, awstats data file in /opt/awstats/data/
2&3)
-rw-r--r-- 1 root root 27M Feb 1 00:43 awstats012009.images.txt
-rw-r--r-- 1 root root 2.0M Jan 14 22:28 awstats012009.www.tmp.31650
-rw-r--r-- 1 root root 120K Jan 14 22:38 awstats012009.www.tmp.317
-rw-r--r-- 1 root root 2.0M Jan 14 22:29 awstats012009.www.tmp.31757
-rw-r--r-- 1 root root 2.0M Jan 14 22:32 awstats012009.www.tmp.32129
-rw-r--r-- 1 root root 2.0M Jan 14 22:35 awstats012009.www.tmp.32553
-rw-r--r-- 1 root root 28M Feb 1 00:49 awstats012009.www.txt
-rw-r--r-- 1 root root 8.3M Feb 5 00:47 awstats022009.images.txt
-rw-r--r-- 1 root root 7.1M Feb 5 00:46 awstats022009.www.txt
-rw-r--r-- 1 root root 15K Jan 9 00:35 awstats122008.images.txt
-rw-r--r-- 1 root root 820K Jan 9 00:37 awstats122008.www.txt
-rw-r--r-- 1 root root 7.1M Feb 5 12:19 awstats20092.www.txt
happyman
3597 days ago
[root@springsrv-dev02 data]# ls -alh
total 86M
drwxr-xr-x 2 root root 4.0K Feb 5 12:19 .
drwxr-xr-x 8 root root 4.0K Feb 5 12:33 ..
-rw-r--r-- 1 root root 27M Feb 1 00:43 awstats012009.images.txt
-rw-r--r-- 1 root root 2.0M Jan 14 22:28 awstats012009.www.tmp.31650
-rw-r--r-- 1 root root 120K Jan 14 22:38 awstats012009.www.tmp.317
-rw-r--r-- 1 root root 2.0M Jan 14 22:29 awstats012009.www.tmp.31757
-rw-r--r-- 1 root root 2.0M Jan 14 22:32 awstats012009.www.tmp.32129
-rw-r--r-- 1 root root 2.0M Jan 14 22:35 awstats012009.www.tmp.32553
-rw-r--r-- 1 root root 28M Feb 1 00:49 awstats012009.www.txt
-rw-r--r-- 1 root root 8.3M Feb 5 00:47 awstats022009.images.txt
-rw-r--r-- 1 root root 7.1M Feb 5 00:46 awstats022009.www.txt
-rw-r--r-- 1 root root 15K Jan 9 00:35 awstats122008.images.txt
-rw-r--r-- 1 root root 820K Jan 9 00:37 awstats122008.www.txt
-rw-r--r-- 1 root root 7.1M Feb 5 12:19 awstats20092.www.txt
[root@springsrv-dev02 data]# pwd
/opt/awstats/data
joncombe
3597 days ago
Can you try upping your timeout setting in php.ini and see if that helps. :(
happyman
3597 days ago
how to try upping timeout setting in php.ini?
joncombe
3597 days ago
Type "edit php.ini" into Google. You need to look for a "max_execution_time" time setting and increase the number.
happyman
3597 days ago
max_execution_time = 300

but it is still blank white page.
happyman
3597 days ago
what shall we do?
joncombe
3597 days ago
Try moving every file (keep them somewhere safe!) out of your data directory except the smaller "awstats122008.www.txt" file.

If this works, it is a timeout issue. If it doesn't, the problem lies elsewhere.

I'll be back in 1 hour or so...
happyman
3597 days ago
it is still blank white page
joncombe
3597 days ago
With a max_execution_time of 5 minutes and one 820k data file, the issue has has to be elsewhere now. Can you confirm you have PHP properly installed (http://uk.php.net/phpinfo) and also try a "view source" on the blank page - is there any code in there?
happyman
3597 days ago
PHP properly installed,please check http://61.152.244.116:9375/test.php

view source:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=gb2312"></HEAD> <BODY></BODY></HTML>
joncombe
3597 days ago
That URL doesn't work for me.
happyman
3597 days ago
I want to paste the result of "view source",but fail. what shall I do?
joncombe
3597 days ago
Please email me the file at jon@jaws...
happyman
3597 days ago
send email to you,please check!
happyman
3596 days ago
the result have send email to you,please check!
happyman
3596 days ago
did you receive my email?
happyman
3596 days ago
help!help!help!
happyman
3552 days ago
help!help!
andreus
3549 days ago
i had a blank page problem that was because my version of php.

In the php version that i had, when tried to call the function it returned a white page because the function was at the end of the file and wasn't processed by php.

To solve the problem, i put the functions on my index.php in the begging of the file, not at the end.

i don't know it it helps.
Mouton
3545 days ago
One of the PHP open tags is open as ashort tag.

Add the following line to an .htaccess file :

php_flag short_open_tag on

or correct the tag line 257 from
joncombe
3544 days ago
Moulton: This was fixed last release, no? http://www.jawstats.com/community/thread21
Erick
3486 days ago
Actually, this bug was mostly fixed. I ran into the same problem.

All of the "
Erick
3486 days ago
Okay, my post was butchered like Mouton.

I was trying to say on line 257 of the index.php is a short open tag (without echo).
clshrock
3452 days ago
That short open tag causes the whole page to collapse if you have display_errors turned off as well as short_tag turned off -- the custom error handler function is in that section.
aadil
3388 days ago
Hello,

I had a blank page too while trying to use Jawstats.

I had installed my Apache and PHP manually and actually found out that I had hardened my php.ini so much that I couldn't use Jawstats.

All I did was to copy the php.ini (not the recommended one) that came with the PHP sources and proceeded to test the Jawstats installation. It worked.

Then I proceeded to secure my php.ini with PHPSecInfo little by little until I was fully satisfied with it.

Cheers,
Aadil.
guppy
3365 days ago
I had this, made index.php line 257 of v0.7 from:

guppy
3365 days ago
okay that didn't work.

From (with extra spaces)

< @

to:

< @ p h p
ssrevill
3313 days ago
I too have been having this very same problem, however for me I have one site working perfectly, the second site only gives me a blank page but it does work ok in AWStats. Any Ideas? the AwStas file is about 21mb so not huge.
Andy Mornes
3310 days ago
I just tried installing Jawstats, but I kept getting the blank white page. Looks like it turns error reporting off in index.php. I commented that out and it showed an out of memory error. I tried turning my memory up more and more, and even 500M was not enough. My logs contain about 900,000 hits per month, and I see the test shows about 1,000 per month. Is this overloading Jawstats?
postman
3303 days ago
I had the blank white page error too for a large site and adjusted my php memory limit very high and it worked. I gradually reduced the memory limit again until it stopped working to find a workable memory limit.
subbu.genie
3201 days ago
Mouton, thanks a lot. It solved my problem.

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